I have license but my users can see you logo

  • dalibor
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I have license but my users can see you logo was created by dalibor

Hello I have license on my site but some users can see your logo in their player
e.g.: feel-young.eu/cs/userpages/see/pavlasiroka5

do you have any ideas what is the reason?

thank you
6 years 3 months ago #6583

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Replied by Administrator on topic Re: I have license but my users can see you logo

It seems the player is not able to load the configuration XML file. Kindly try the same solution provided here allvideoshare.mrvinoth.com/forum/12-play...loads-and-spins#5961
6 years 3 months ago #6584

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  • dalibor
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Replied by dalibor on topic Re: I have license but my users can see you logo

You mean that I should upload that crossdomain.xml file?
I have no issues playing the videos just some users see the logo as I wouldn't have license.
thank you
6 years 3 months ago #6586

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Replied by Administrator on topic Re: I have license but my users can see you logo

The Video itself is not working in feel-young.eu/cs/userpages/see/pavlasiroka5

It mean the player has issues in loading the configuration XML file. Could you get me your Server FTP access to This email address is being protected from spambots. You need JavaScript enabled to view it. ? So, I can check this.
6 years 3 months ago #6588

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