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Views counter error

  • Valentinas Pavlovskis
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Views counter error was created by Valentinas Pavlovskis

Views counter showing "0" always
2 weeks 1 day ago #9925
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Replied by Administrator on topic Views counter error

Do you use any caching plugin? Probably a  conflict. Kindly get me your Joomla! admin and FTP access details here  allvideoshare.mrvinoth.com/#contact-us to further invetsigate the issue.
The following user(s) said Thank You: Valentinas Pavlovskis
2 weeks 1 day ago #9926

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Replied by ssnobben on topic Views counter error

Did you find out what was the error?
3 days 7 hours ago #9935

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Replied by Administrator on topic Views counter error

@ssnobben,

Sorry, this is a BUG in our Joomla! 3 version (3.6.1) that occurs only when the GDPR consent option is enabled. But, this is solved in our Joomla! 4 version. I promise there will be a version for Joomla! 3 that addresses this issue.

Solution:

1. Go to the "Components => All Video Share => Configuration" menu from your Joomla! back-end.
2. Find the "Show Consent" option and simply disable it.
3. Save the changes and check now.

Hope this solved your issue!
2 days 19 hours ago #9936

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