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403 Forbidden Error

  • Paul Hacker
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403 Forbidden Error was created by Paul Hacker

Hi 
I'm getting a 403 forbidden error when trying to save any videos.
I have no idea where to look and solve this, please could you point me in the right direction.
Many thanks
Paul
5 years 8 months ago #9327

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Replied by Administrator on topic 403 Forbidden Error

This generally happens when your server uses security add-ons like "mod_securiy - Apache module". Kindly email us your Joomla! admin access details to This email address is being protected from spambots. You need JavaScript enabled to view it.. So, we can check and let you know the exact reason that causes the issue. So, you can report your Host accordingly and get this solved.
Last edit: 5 years 8 months ago by Administrator.
5 years 8 months ago #9328

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  • Mohammad Al Awadhi
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Replied by Mohammad Al Awadhi on topic 403 Forbidden Error

Hi,
I'm facing the same issue after upgrading from 3.3.0 to 3.4.0.
The following message appears while adding new video:
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security
Appreciate your help.
5 years 3 months ago #9432

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Replied by Administrator on topic 403 Forbidden Error

@Mohammad Al Awadhi,
It seems your host had installed or activated MOD_SECURITY Apache module and this is causing the issue. It prevents any form submissions with HTTP or HTTPS URL. Kindly contact you host and ask them to allow URLs in form submissions.
5 years 3 months ago #9433

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