ALL VIDEO SHARE

Hi -
I am trying out your product, but I can't get any videos to save in the admin area. Every time I hit the "save" button, I get the following error. I am only experiencing this error with this component. Can you advise what the issue may be?

You must have safe mode turned ON, which is the cause. You can disable it by either editing your .htaccess or php.ini file.

.htaccessphp.ini

Your host should know how to disable safe mode and be able to disable it.

so, i should create a php.ini file and put only one line of text in it that says "safe_mode = Off"

Also, should this be in the folder for the component or in the root of the joomla install, or the root of my www directory? Please give me some more direction.

Thank you!

Just add php_value safe_mode "1" in the .htaccess file which could be found at the root of your Joomla install.

If it doesn't work, just contact your hosting company, who can do this for you...

When I did that, it broke my site. I reached out to the host, and here's the response. I need your help please.

"Your developer can make PHP environment changes in a php.ini file in the directory where that script resides. If that's a Joomla frontend extension that would probably be your Joomla root directory. You can read more about the additional two or three directives your developer may need to add in the "php.ini Changes"

Could you send me your Joomla admin and FTP details to This email address is being protected from spambots. You need JavaScript enabled to view it.. So that, I can try it myself...