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Suggestions: Vid plays on FireFox/Not on Safari or Chrome

  • Bob Nelson
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Suggestions: Vid plays on FireFox/Not on Safari or Chrome was created by Bob Nelson

Utilizing All Video Share 3.6.1
Joomla 3.10.10
PHP 7.4.15
Uploaded Vid size: 185.3 MB
Max Upload Size set to: 512M

Created two Videos, one direct upload, and one referenced.
Referenced video plays across al Browsers without issue
Uploaded video plays in it's entirety with Forfox (103.0.02) but shows only a black box for Chrome (104.0.5112.79) and Safari (15.6)

Suggestions?
1 year 6 months ago #10013

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Replied by Administrator on topic Suggestions: Vid plays on FireFox/Not on Safari or Chrome

In reality, the videos are decoded and played by the browsers themselves and we just add a wrapper to the browser's video player. So, we should always adapt to the browser's restrictions.

I doubt the video codec used by your video file is not compatible with the web browsers.

Solution:
Kindly re-encode your video file using Handbrake handbrake.fr/ (Free) tool. Then upload the re-encoded file.

Recommended CODECs are,
Video: H264
Audio: AAC  
Output Format: MP4

Handbrake is a FREE encoder which you can use to re-encode your videos. Kindly refer to the "Encoding H.264 Video with HandBrake" section in diveintohtml5.info/video.html for more details.

For most advanced usage, please check vimeo.zendesk.com/hc/en-us/articles/224978308-HandBrake
and
vimeo.com/help/compression   

Hope this solves your issue. 
1 year 6 months ago #10015

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