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first pic of video not displayed in list of videos

  • olivier serrano
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first pic of video not displayed in list of videos was created by olivier serrano

Hello,
I've got crowdbunker videos to display on my website, but the first picture of video is not displayed like a thumbnail. For other source like youtube, the first pic is well shown as thumbnail.
How to resolve this ?
Thank you
2 years 1 month ago #9969

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Replied by Administrator on topic first pic of video not displayed in list of videos

YouTube and Vimeo have API options to generate a thumbnail image for their videos. So, we are able to auto-generate a thumbnail image URL when you add videos from these sources. But, this is not possible when you add videos from other sources like crowdbunker. So, you must upload/add an image manually for the crowdbunker videos using the "Image" field in the video form.
Last edit: 2 years 1 month ago by Administrator.
2 years 1 month ago #9970

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