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Administrator wrote: Sorry, the MKV is not a web standard video file format. So, it doesn't play in all the browsers. In reality, the videos are played by the browsers themselves and we just add a wrapper (custom controls) to the browser's video player. So, we need to comply with the browser's video file format and codec requirements. We would always recommend using the MP4 file format because it's the only format that is widely supported in all browsers. So, the solution is to re-encode your video file to the MP4 file format.
Kindly re-encode your video file using the Handbrake handbrake.fr/ (Free) tool. Then upload the re-encoded file.
Recommended CODECs are,
Video: H264
Audio: AAC
Output Format: MP4
Handbrake is a FREE encoder that you can use to re-encode your videos. Kindly refer to the "Encoding H.264 Video with HandBrake" section in diveintohtml5.info/video.html for more details.
For most advanced usage, please check vimeo.zendesk.com/hc/en-us/articles/224978308-HandBrake
and
https://vimeo.com/help/compression
Hope this solved your issue.
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Administrator wrote: Kindly get me an example Video Page URL from your website to check this issue direcly. So, I can get a clue on the issue and assist you accoridngly.
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https://avisapro.ir/movie/new/movies/foreign-movies/item/148-black-widow
http://dl1.avisapro.ir/media/movie/2021/Black.Widow/Online/Black.Widow-480p.mp4
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