Control bar disappears after ADV

  • Pointel Communication
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0

Control bar disappears after ADV was created by Pointel Communication

Hi,
after the Advertisement video, start the normal video, but the control bar disappears after a few seconds and is no longer displayed on mouseover,
discovercampania.it/video
Regards
Claudio
2 weeks 1 hour ago #9700

Please Log in or Create an account to join the conversation.

  • Posts: 2309
  • Thank you received: 1418

Replied by Administrator on topic Control bar disappears after ADV

Probably a conflict. If possible, please email us your FTP access details here  allvideoshare.mrvinoth.com/#contact-us to see what goes wrong and apply the fix.
2 weeks 43 minutes ago #9701

Please Log in or Create an account to join the conversation.

  • Posts: 2309
  • Thank you received: 1418

Replied by Administrator on topic Control bar disappears after ADV

We are re-investigating this issue here with Vimeo videos and will get back here shortly. Please be patient.
1 week 6 days ago #9702

Please Log in or Create an account to join the conversation.

  • Posts: 2309
  • Thank you received: 1418

Replied by Administrator on topic Control bar disappears after ADV

We confirm this works fine in our development website here.

Probably a conflct. Kindly try disabling the "ReadMore" plugin you have installed. Let me know if this solved your issue.  So, we can send you a patch that fixes the conflict with this plugin.

Incase the issue remains, we request you to send your Joomla! admin and FTP access details here  allvideoshare.mrvinoth.com/#contact-us to investigate this directly.
Last edit: 1 week 6 days ago by Administrator.
1 week 6 days ago #9703

Please Log in or Create an account to join the conversation.

  • Pointel Communication
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0

Replied by Pointel Communication on topic Control bar disappears after ADV

I disabled the "readmore" plugin but the problem remained. I installed the eXtplorer component.
1 week 4 days ago #9704

Please Log in or Create an account to join the conversation.

  • Posts: 2309
  • Thank you received: 1418

Replied by Administrator on topic Control bar disappears after ADV

But, still I see some JS errors in the browser console that comes from the "readmorepro" plugin. Do you have caching enabled? Please try clearing it. If possible, please email us your site admin access details here allvideoshare.mrvinoth.com/#contact-us to further investigate the issue.
1 week 3 days ago #9705

Please Log in or Create an account to join the conversation.

Time to create page: 0.123 seconds

We accept cookies to provide you the best viewing experience. By using our services, you agree to our use of cookies