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Control bar disappears after ADV

  • Pointel Communication
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Control bar disappears after ADV was created by Pointel Communication

Hi,
after the Advertisement video, start the normal video, but the control bar disappears after a few seconds and is no longer displayed on mouseover,
discovercampania.it/video
Regards
Claudio
3 years 9 months ago #9700

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Replied by Administrator on topic Control bar disappears after ADV

Probably a conflict. If possible, please email us your FTP access details here  allvideoshare.mrvinoth.com/#contact-us to see what goes wrong and apply the fix.
3 years 9 months ago #9701

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Replied by Administrator on topic Control bar disappears after ADV

We are re-investigating this issue here with Vimeo videos and will get back here shortly. Please be patient.
3 years 9 months ago #9702

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Replied by Administrator on topic Control bar disappears after ADV

We confirm this works fine in our development website here.

Probably a conflct. Kindly try disabling the "ReadMore" plugin you have installed. Let me know if this solved your issue.  So, we can send you a patch that fixes the conflict with this plugin.

Incase the issue remains, we request you to send your Joomla! admin and FTP access details here  allvideoshare.mrvinoth.com/#contact-us to investigate this directly.
Last edit: 3 years 8 months ago by Administrator.
3 years 8 months ago #9703

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  • Pointel Communication
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Replied by Pointel Communication on topic Control bar disappears after ADV

I disabled the "readmore" plugin but the problem remained. I installed the eXtplorer component.
3 years 8 months ago #9704

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Replied by Administrator on topic Control bar disappears after ADV

But, still I see some JS errors in the browser console that comes from the "readmorepro" plugin. Do you have caching enabled? Please try clearing it. If possible, please email us your site admin access details here allvideoshare.mrvinoth.com/#contact-us to further investigate the issue.
3 years 8 months ago #9705

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