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playing video with IE browser support

  • Shawn Chiu
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playing video with IE browser support was created by Shawn Chiu

Hi, I recently find that allvideoshare videos on my site can't be played in IE browser.
I checked your official and fint the video in homepage is okay for IE, but all other videos in DEMO page are not working with IE. 
Any way we can get rid of this issue?
3 years 9 months ago #9689

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Replied by Administrator on topic playing video with IE browser support

Thanks for bringing this issue to us. We will email you a patch within 12 hrs. Please be patient.
3 years 9 months ago #9690

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Replied by Ruping on topic playing video with IE browser support

I have the same problem. Please send me a patch. 
3 years 9 months ago #9693

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Replied by Administrator on topic playing video with IE browser support

@Ruping,

The emails sent from our website to your email address are blocked by your email server. Following is the message we get back from your server when sending the patch,
The response from the remote server was:
550 Message rejected due to user rules.

Kindly whitelist our email address This email address is being protected from spambots. You need JavaScript enabled to view it.
3 years 9 months ago #9694

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Replied by Administrator on topic playing video with IE browser support

Patch Download Link: allvideoshare.mrvinoth.com/downloads/med...t-and-player.min.zip

Kindly download & extract the ZIP, copy the JS file inside it and replace it under {SITE_ROOT}/components/com_allvideoshare/assets/mediaelement/mediaelement-and-player.min.js

Then, check by clearing your browser cache.  Hope this solved your issue!  
Last edit: 3 years 9 months ago by Administrator.
3 years 9 months ago #9695

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Replied by Ruping on topic playing video with IE browser support

The problem is solved now.
Thank you!
3 years 9 months ago #9696

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