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Wrong thumbnail in Facebook.

  • Ingo Kramarek
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Wrong thumbnail in Facebook. was created by Ingo Kramarek

Hello.
I have the wrong thumbnail on my Facebook posts.
The thumbnail is from the "Related video"




what can I do?

Best regards
Ingo
11 years 4 days ago #5541

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Replied by Administrator on topic Re: Wrong thumbnail in Facebook.

Kindly make sure that you have added thumb image for the Vimeo video that you display on the page. Anyhow, try clearing Facebook's cache for the page you're sharing. Let me know if still the issue persists.

Clear Facebook Cache

Whenever Facebook visited a page (most probably when someone shared your URL on Facebook), your page’s metadata will be cached. Using this tool , you can clear your page's metadata instantly.
11 years 4 days ago #5546

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  • Ingo Kramarek
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Replied by Ingo Kramarek on topic Re: Wrong thumbnail in Facebook.

Thank you for reply.

I have the FB cache emptied without success.

In the category is the right image available.


Also in the Backend is the picture entered correctly.


when I edit the file "models/player.php" and do "echo $video->thumb" then I see the correct image.

Only on Facebook appears the wrong image.
11 years 4 days ago #5547

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Replied by Administrator on topic Re: Wrong thumbnail in Facebook.

Aah...I found the issue. We have not enabled the Facebook's "og:meta" tags for "Third Party" video type.

Kindly get me your Server FTP details to This email address is being protected from spambots. You need JavaScript enabled to view it.. So, I can integrate the option for you. Please remember, you will have to clear the Facebook cache once again after adding the option.
11 years 4 days ago #5549

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