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Issue with MP4 Video Playback in Frontend Using All Video Share Component

  • Daniel Hauenstein
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Issue with MP4 Video Playback in Frontend Using All Video Share Component was created by Daniel Hauenstein

Dear Support Team,
I am experiencing an issue with the All Video Share component on my Joomla website. I have added an MP4 video hosted on the same server as my site. While the video functions correctly in the backend—both during testing and when accessing the direct video link—I encounter issues in the frontend:
  • Menu Link to Video: Upon creating a menu item linking to the video, only a white page is displayed. The audio plays without any visible player or video.
  • Embedding in Joomla Article: When embedding the video into a Joomla article using the provided plugin, the frontend displays a blank page. ({avsplayer id=1}
    {avsplayer id=1 autoplay=1} )
I have verified that the MP4 file is correctly located on the server and that all paths are accurate. Given that the video operates as expected in the backend, I suspect there might be a conflict or misconfiguration affecting the frontend display.
Could you please assist me in resolving this issue?
2 weeks 6 days ago #10285

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Replied by Administrator on topic Issue with MP4 Video Playback in Frontend Using All Video Share Component

Kindly share with us an example page URL from your website where we can check this directly. So, we could get a clue about the issue and assist you accordingly.
2 weeks 6 days ago #10286

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  • Daniel Hauenstein
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Replied by Daniel Hauenstein on topic Issue with MP4 Video Playback in Frontend Using All Video Share Component

I have sent you the access credentials via the contact form.
Best regards,
2 weeks 6 days ago #10288

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Replied by Administrator on topic Issue with MP4 Video Playback in Frontend Using All Video Share Component

Sorry, we didn't received any details. Kindly double check and resend it again.
2 weeks 5 days ago #10289

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