Player don't work

  • Oscar Mata Alva
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Player don't work was created by Oscar Mata Alva

Hello

I have seen this issue without solution, I can't get the player to work; here an example: www.lacasadelarbolestudio.com/index.php/...-servicios#section12

Please help me
5 days 7 hours ago #9660

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Replied by Administrator on topic Player don't work

1. Go to Components => All Video Share => Players.
2. Edit your player profiles, change the TYPE to HTML5.
3. Save the changes and check now. 
Last edit: 5 days 7 hours ago by Administrator.
5 days 7 hours ago #9661

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  • Oscar Mata Alva
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Replied by Oscar Mata Alva on topic Player don't work

Thanks, but the html5 is disabled (PRO Option), even when i already enter my licence.
5 days 7 hours ago #9662

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Replied by Administrator on topic Player don't work

Looks like you have not installed the PRO package. Kindly download the PRO package from your account and install it again from Extensions => Manage as you would normally install any other extensions.

Hope this solved your issue!
The following user(s) said Thank You: Oscar Mata Alva
5 days 7 hours ago #9663

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Replied by Oscar Mata Alva on topic Player don't work

That's correct, since i read the FAQ section that says "There is no any special package for the commercial users other than the Commercial Key" I had not installed the pro content; sorry.

It works now
5 days 7 hours ago #9664

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Replied by Administrator on topic Player don't work

Happy that your issue is solved. And, sorry for the misleading FAQ content. We will update it shortly.
5 days 7 hours ago #9665

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