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pre roll video not playing

  • cee lippens
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pre roll video not playing was created by cee lippens

my pre roll video is not playing. the pre roll is upload and the video is a vimeo embed, just the vimeo embed is playing not the preroll. what do i need to do to get the pre roll to play before the video,
thanks
7 years 8 months ago #8347

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Replied by Administrator on topic Re: pre roll video not playing

Video advertisements work only when the video is played through our custom player. For Vimeo, you must be using the "Third Party Embedcode" method in where the videos are played through the Vimeo's player itself. Advertisements don't work when you use the "Third Party Embedcode" method.
7 years 8 months ago #8349

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