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Mozilla playback problem

  • Bilancia Exim
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Mozilla playback problem was created by Bilancia Exim

Hello,

In mozilla 42.0 I can't play the videos. I receive: a plugin is needed to display this content.

This error I receive only in mozzila.
www.hobbychef.ro/retete-video

How can I fix it?
8 years 3 months ago #8091

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Replied by Administrator on topic Re: Mozilla playback problem

Kindly try visiting the following link from your Firefox browser and install the flash player plugin.

get.adobe.com/flashplayer/

Hope, this solved your issue!!!
8 years 3 months ago #8092

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  • Bilancia Exim
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Replied by Bilancia Exim on topic Re: Mozilla playback problem

Ok for me but how can I resolve for my visitors?
I see that in IE it is OK, it use the player from youtube.
Al my videos are uploaded in youtube, there I can see it whit mozilla but on my website it is a problem.
8 years 3 months ago #8093

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Replied by Administrator on topic Re: Mozilla playback problem

IE 11+ have limited supported for FLASH and mobile devices don't support flash at all. So, in such browsers we just provide fall-back to the YouTube embed code(HTML5). But, all other browsers in desktop support flash players, so we use our custom player in such browsers. So, when you don't have flash player plugin installed, you will be asked to install the plugin. I assure our next version will include this fall-back in all browsers where no flash is installed. Kindly be patience.

NOTE: Are you a PRO user? Kindly email your FTP access details to This email address is being protected from spambots. You need JavaScript enabled to view it.. So, I can add this fall-back in your current installation itself.
8 years 3 months ago #8094

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