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facebook sharing is impossible

  • Antonio
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facebook sharing is impossible was created by Antonio

Hi,
I have an isuue when i try to share a video on facebook.
I have this pop up error message (i translated it from Italian so it could be a little bit different):

Can not be published on the bulletin board

The message could not be posted in this board.

What could i do to fix it?
10 years 8 months ago #6009

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Replied by Administrator on topic Re: facebook sharing is impossible

Kindly get me the link in where I can check this issue directly.
10 years 8 months ago #6010

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  • Antonio
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Replied by Antonio on topic Re: facebook sharing is impossible

Here you are:
www.gmonamour.netsons.org/
Thanks
10 years 8 months ago #6012

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Replied by Administrator on topic Re: facebook sharing is impossible

I found og:image is empty as you don't have any Thumb or preview image for the video in www.gmonamour.netsons.org/en/component/a...latest/prova-youtube

Solution :

- Open "Components > All Video Share => Videos"

- Click edit your YouTube videos. Clear the "Thumb" & "Preview" image fields.

- Save the form. This should automatically add the right images for your YouTube videos.

- Then you need to clear the Facebook cache. Just use the tool from tools.zenverse.net/clear-facebook-cache/ and clear cache for your Video URLs.

- Now, try sharing your Video to facebook.

Hope, your issue solved !!!
10 years 8 months ago #6013

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Replied by Antonio on topic Re: facebook sharing is impossible

Hi,
i did what you said me.
Now I have the thumb but i still have the issue.
I cleared the facebook cache twice.
10 years 8 months ago #6014

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Replied by Antonio on topic Re: facebook sharing is impossible

Hi,
i'm using IE 10.
I've just tryed with G Crome and it seems to work!
What can i do for IE?
10 years 8 months ago #6015

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