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Video doesn't play

  • Daniele
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Video doesn't play was created by Daniele

Hello,

Since a few days ago, I don't know why, all videos created in AllVideoShare doesn't start (I tried all the types: YouTube, Direct Url, etc).
The thumb image is correctly showed, while instead of the preview image there is a black image, and no button to play the video.
Any idea about how to solve this playback issue?

Thank you in advance!
11 years 11 months ago #576

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Replied by Administrator on topic Re: Video doesn't play

Dear Daniele,

I feel the issue is with the wrong Player ID which is invalid. Kindly double check your Player IDs..

If you feel hard to find it, then just mail me your Joomla! admin details to This email address is being protected from spambots. You need JavaScript enabled to view it.. So that I can fix it immediately.
11 years 11 months ago #577

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  • Daniele
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Replied by Daniele on topic Re: Video doesn't play

Thank you for your quick answer.
I've checked, but the player ID is ok.
Other sugestions?
11 years 11 months ago #578

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Replied by Administrator on topic Re: Video doesn't play

Just send me your Issue Page URL...
11 years 11 months ago #579

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  • Daniele
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Replied by Daniele on topic Re: Video doesn't play

Thank you,
I'm just sending to you a private email to This email address is being protected from spambots. You need JavaScript enabled to view it.
11 years 11 months ago #580

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