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Player not working

  • Jeffrey
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Player not working was created by Jeffrey

Link: gw2.gaming-news.nl/index.php/media-video

I installed allvideoshare that went OK.
But the player is not showing when clicking on a Video.
Also the player module does not show.

Could someone please help me?

With friendly regards
11 years 9 months ago #1947

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Replied by Administrator on topic Re: Player not working

Very Strange. I need to troubleshoot the issue directly from your server. Could you please send me your Joomla admin details and Server FTP details to This email address is being protected from spambots. You need JavaScript enabled to view it..
11 years 9 months ago #1958

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Replied by Administrator on topic Re: Player not working

I have received the Joomla admin details. Could you please send me the FTP details also...
11 years 9 months ago #1964

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  • Jeffrey
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Replied by Jeffrey on topic Re: Player not working

Everything has been send to the mail adress now.
11 years 9 months ago #1967

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Replied by Administrator on topic Re: Player not working

Thanks. I got the details and will update you shortly...
11 years 9 months ago #1968

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Replied by Administrator on topic Re: Player not working

Kindly check now. I have fixed the issues by 2 simple steps.

For Module,

I just disabled AutoDetect option to avoid the conflict between component and module player.

For Component,

Just edited the Video slug field by removing the numeric value. Before it was guild-wars-2-teaser-trailer. And I changed it to guild-wars-teaser-trailer
The following user(s) said Thank You: Jeffrey
11 years 9 months ago #1969

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