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Logo of the video is not displayed on FB

  • Marina
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Logo of the video is not displayed on FB was created by Marina

Good afternoon:

I´ve problems when I share the link on FB (via Hotsuite), because the thumb reflected isn´t the one shown in the video (which comes by default on youtube) but my web logo.

Thanks in advance for your help

ecovitalis.es/videoteca

Regards, Marina
9 years 7 months ago #7277

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Replied by Administrator on topic Re: Logo of the video is not displayed on FB

It seems you have disabled the logo display under LICENSING menu. Kindly try enabling it.
9 years 7 months ago #7279

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Replied by Marina on topic Re: Logo of the video is not displayed on FB

Hi:

In section administrator/index.php?option=com_allvideoshare&view=licensing I activated the logo, but I still have the same problem to share on FB from Hootsuite. Site logo appears and not the thumb of each video

I have also written Hootsuite team to see if they can give me an answer

Regards, Marina
9 years 7 months ago #7280

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Replied by Administrator on topic Re: Logo of the video is not displayed on FB

But, the LOGO image field seems to be empty and LOGO ALPHA was "0". Kindly try adding an image in LOGO field and increase your LOGO ALPHA.
9 years 7 months ago #7281

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Replied by Marina on topic Re: Logo of the video is not displayed on FB

Good Morning:

I think I have explained wrong ... What I want is that the thumb that appears by default when a youtube video is uploaded, it is the one that appears when shared on FB
It is assumed that the thumb is unique for each video ....
9 years 7 months ago #7284

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Replied by Administrator on topic Re: Logo of the video is not displayed on FB

Kindly try now ecovitalis.es/videoteca/video/stevia-hierba-dulce-josep-pamies


Previously, it showed all the thumbnails from the page with a navigation and requested to select one. Now, I have fixed it by showing only the thumb image related to the video. But, still you would have issues when sharing the page due to Facebook cache. Kindly clear Facebook cache of all your URLs using tools.zenverse.net/clear-facebook-cache/

Hope, this solved your issue !!!
The following user(s) said Thank You: Marina
9 years 7 months ago #7285

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