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Common Issues

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Common Issues was created by Administrator

I Don't see the Player anywhere on the Page.

Please check whether you have flash player installed in your Computer.

My Player appears on the screen but I am having a problem.

I can't play my content. I'm testing from a web page saved on my local computer.

Playing remote files and most plugins will not work when testing locally due to security restrictions.

I'm using an H.264-encoded video.

H.264 video only works with Flash Player 9.0.28.0 or higher.

I'm using an IIS server

The FLV mime type hasn't been added to your server. If you're a web server administrator, here's how to fix it; otherwise contact your system admin.

My audio file is playing, but the playback is too fast or too slow

Your file likely contains variable bitrate encoding or unsupported sample frequencies (e.g. 48Khz). Please stick to constant bitrate encoding and 11, 22, 33 or 44 kHz. If you need a free MP3 encoder, check out iTunes.

My Video is playing but I can't seek.

The progress bar isn't running

Most likely, this occurs when your file doesn't have metadata or the Flash Player doesn't understand your metadata. You can fix this by using this application .

I'm using an MP4 file

If your MP4 files cannot be seeked before they are completely downloaded, you will have to fix the MOOV atom (it contains the seeking information) located at the end of your video. Use this little application to parse your videos and add the necessary cue points.

I'm using a live stream

If you're watching a live stream, the progress bar should remain static. If you'd like to seek within a live stream, you'll need to set up a server that supports DVR functionality and configure the player appropriately.

My video seems stretched or there are black bars around my video

The likely culprit here is that you’ve set your stretching option incorrectly. Try the other stretching options to see if that resolves the issue.

It’s also possible that your file doesn't have metadata, or the Flash Player doesn't understand your metadata. You can fix this by using this application .

Verifying File Locations

Often times, the hardest part of getting the player to work correctly is referencing files correctly. Use a proxy, like Charles or Firebug for Firefox, in order to make sure that your system is attempting to access the file in the correct location.

In order to prevent confusion, you can always point to files using an absolute URL (including the "http://www").
Last edit: 12 years 1 month ago by Administrator.
12 years 1 month ago #13

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  • Fimar Conceptions LLC
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Replied by Fimar Conceptions LLC on topic Re: Common Issues

I installed the video player and it worked - briefly. I was able to link to some YouTube videos, and upload a file (MP4 format). Now, though, the player doesn't show up in my sidebar. I am using Joomla, Flash is enabled and working on my computer.

I've double checked that my video is published, the player is published, the module is published and pointing to the correct player. Not sure why there is a problem. How can I get the player to show up on my site?

Thanks,

Sean
12 years 3 weeks ago #249

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Replied by Administrator on topic Re: Common Issues

Could you send me your Video Page URL in where you face the issue. So, I can guide you in a right way on seeing it...
12 years 3 weeks ago #250

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Replied by Tomasz on topic Re: Common Issues

hello there!
I also have some basic issue that i cant solve
Installed allvideoshare, all modules and plug-ins are on/ I've uploaded video from youtube and I want to put it into FAQ article. www.mtidea.pl/index.php/faq
But there is only code showing up
{youtube}mark-trening{/youtube}
everything looks ok but it still wont work.

Any ideas why ?
11 years 1 month ago #5369

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Replied by Administrator on topic Re: Common Issues

{youtube}mark-trening{/youtube} - code doesn't related to our extension. I think you're using "AllVideos" plugin by Joomla works.

Kindly check allvideoshare.mrvinoth.com/using-allvideoshare-plugins in using our plugin.
The following user(s) said Thank You: Tomasz
11 years 1 month ago #5370

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Replied by Tomasz on topic Re: Common Issues

Thank you! :)
Actually I am using your plugin :) problem was that I found other player instruction and due to similarities in name i misstook it for a proper code.

Now everything works great!

Thank you once again.
11 years 1 month ago #5371

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