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Video changes size on mobile phone

  • Manj
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Video changes size on mobile phone was created by Manj

Hi,

The video fits perfect when viewed on a computer however when viewed in mobile view on the iPhone the video goes outside the screen.

This is putting so many people off.

Please can someone help me.

many thanks,
Manj
9 years 2 months ago #7554

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Replied by Administrator on topic Re: Video changes size on mobile phone

- Go to Components => All Video Share => General Configuration.
- Find the config option "Responsive" and just enable it.
- Save the changes and try again.

Hope, this solved your issue !!!
The following user(s) said Thank You: Manj
9 years 2 months ago #7555

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Replied by Manj on topic Re: Video changes size on mobile phone

Hi, Brilliant thanks it worked!! :)))
9 years 2 months ago #7556

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Replied by Manj on topic Re: Video changes size on mobile phone

Hi, My video does'nt seem to be showing anything. The sound works but no video is bieng displayed. I have checked everything. I use this same video on another video player and it works. I just need this sorted then I will be fully satisfied and then I will buy the pro straight away! :)


Administrator wrote: - Go to Components => All Video Share => General Configuration.
- Find the config option "Responsive" and just enable it.
- Save the changes and try again.

Hope, this solved your issue !!!

9 years 2 months ago #7557

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Replied by Administrator on topic Re: Video changes size on mobile phone

I doubt your video doesn't contain suitable video codec. Kindly you try re-encoding your video using Handbrake .

Recommended format : MP4 / M4V
Video codec : H264
Audio codec : AAC
9 years 2 months ago #7558

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Replied by Manj on topic Re: Video changes size on mobile phone

Hi, I have just got to my computer now, downloaded that softwaere and converted it to the setting you have mentioned and still no video displays. When I play it on my phone it plays.

I really need this sorting out please.
9 years 2 months ago #7559

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