allvideoshare.mrvinoth.com is committed to protecting your personal information. This Privacy Policy explains what information we collect when you use this website or purchase our software, how we use it, and the choices you have.
Information we collect
- When you make a purchase: your name and email address. A customer account is created for you automatically so that you can access your purchase history and downloads.
- When you contact us: your name, email address, and any information you include in your message.
- Automatically: our server keeps standard technical logs (such as IP addresses) for security and troubleshooting purposes, and our store records information about your orders and file downloads.
We deliberately keep data collection to a minimum. We do not ask for your address, phone number, or any other personal details, because we do not need them to sell and deliver our software.
How we use your information
- To process your order and deliver your purchase, including sending purchase receipts and download links;
- To administer your customer account, including account creation emails, password resets, and one-time login links;
- To respond to enquiries and provide support;
- To handle payment disputes and chargeback requests;
- To keep our website secure and prevent fraud or abuse.
The emails described above are transactional: they are a necessary part of providing the service you have purchased or requested. We do not send marketing or promotional emails, and we will never send unsolicited email messages (“spam”).
We may also contact you personally under special circumstances, for example if we suspect your account has been compromised, or if you have asked us to contact you.
Payments
All payments are processed by PayPal. When you make a purchase, you are redirected to PayPal to complete the payment, and PayPal shares with us the information needed to fulfil your order (such as your name, email address, and transaction details). We never see or store your card numbers or PayPal credentials. PayPal processes your data under its own privacy policy, available at paypal.com/privacy.
Sharing your information
We do not sell or rent your personal information to anyone, and we do not share it with third parties for their own marketing purposes. Your information is shared only with the service providers that make this website work:
- PayPal, to process payments and resolve payment disputes;
- Our hosting and email delivery providers, which store and transmit data on our behalf so that the website and its emails function.
These providers process your information only to provide their services to us. We may also disclose information if required to do so by law.
Cookies
This website uses only essential cookies: those required for the shopping cart and checkout to function, and those used to keep you logged in to your customer account. We do not use advertising or marketing cookies. If we add analytics to the website in the future, we will update this policy accordingly.
Data retention
We keep order records and the associated customer information for as long as needed for accounting, tax, and legal purposes, and so that you can access your purchase history and downloads. Server logs are kept for a limited period and then deleted or rotated automatically.
Your rights
You can view and update your account details at any time from your account page. You may also contact us to request a copy of the personal information we hold about you, to correct it, or to ask for it to be deleted (subject to records we are required to keep, such as completed order records). We will respond to such requests within a reasonable time.
Contact information
If you have any questions regarding this privacy policy, you may contact us by one of the following means:
- Sending an email to admin at this domain name
- Using the contact form on our website