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Video changes size on mobile phone

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Replied by Administrator on topic Re: Video changes size on mobile phone

Kindly get me your site link. So, I can download the video and check it on my own.
9 years 2 months ago #7560

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  • Manj
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Replied by Manj on topic Re: Video changes size on mobile phone

9 years 2 months ago #7561

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Replied by Administrator on topic Re: Video changes size on mobile phone

jetet.co.uk/media/com_allvideoshare/prom...travel%20promo_2.mp4

I tried to play your Video URL directly from my chrome browser's HTML5 Video Player. But, I can only hear the sound and no video. It means, the issue comes from the video itself and not from our player. Let me re-encode the video file on my own and send it to you.
9 years 2 months ago #7562

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Replied by Manj on topic Re: Video changes size on mobile phone

Hi, oh rite okay. The original file was a .mov but converted it to an mp4 but sure that will be great! :)
9 years 2 months ago #7563

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Replied by Administrator on topic Re: Video changes size on mobile phone

Yes, the Video file uses wrong Video codec.

While using Handbrake to encode your videos :

Kindly use the "default" Profile but remember to Check the small "Web optimized" box from the Handbrake Tool. It ensures the metadata of your video is written at the start, so Flash can swiftly see its duration and dimensions.

Video Codec : H264

Audio Codec : AAC

Output Format : MP4 or M4V

For further instructions, please refer to Mark Pilgrim’s Dive into HTML5 guide: Encoding H.264 Video With HandBrake
9 years 2 months ago #7564

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Replied by Manj on topic Re: Video changes size on mobile phone

Okay it worked when I checked the ""Web optimized" box. Thank you for that! :)

I now want to buy the pro version so I can add my own name to the branding. How do I do this without overwritten all the settings.
9 years 1 month ago #7566

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