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Logo of the video is not displayed on FB

  • Marina
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Replied by Marina on topic Re: Logo of the video is not displayed on FB

Thank you! I've been seeing on FB that according to the link that you have given me, I have this error

Object at URL ' ecovitalis.es/ ' of type 'website' is invalid because the given value '/' for property 'og:see_also' could not be parsed as type 'url'.

If I share the link with www. no problem and the thumb appears correctly

I will review how to correct that problem.

In contrast, in the video link that you have given me, it works fine without www
9 years 7 months ago #7288

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Replied by Administrator on topic Re: Logo of the video is not displayed on FB

I don't get the issue here. It seems you've managed to solve this by removing WWW from the URL using .htaccess. Am I correct ?
9 years 7 months ago #7289

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Replied by Marina on topic Re: Logo of the video is not displayed on FB

Good afternoon:

Despite having made eso..yo still some problems when sharing videos. Sometimes it appears right thumb and the video description, and others in which the right thumb appears but the general description of the page is displayed, and others in which neither the thumb nor the text are correct with this video :(


For example both the thumb and the text is correct, in these videos,

ecovitalis.es/videoteca/video/afrontar-cancer-holistica
ecovitalis.es/videoteca/video/tapping-tecnica-rapida-relajacion
ecovitalis.es/nutricion/video/pasta-integral-salsa-calabaza
ecovitalis.es/nutricion/video/avena-alimento-prodigioso


In these video, the thumb appears right, but not the text

ecovitalis.es/nutricion/video/bienestar-alimentacion-ana-moreno
ecovitalis.es/nutricion/video/crema-cacao
ecovitalis.es/nutricion/video/helado-vegano-mango

If there are any errors, it should be something general, if not in some videos and not others

Thank you

Regards, Marina
9 years 7 months ago #7296

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Replied by Administrator on topic Re: Logo of the video is not displayed on FB

It seems you're using another social share extension(Codeboxr) which overwrites our OG tags and cause issues. Kindly try disabling the extension in our pages. But, still you would have issues when sharing the page due to Facebook cache. Kindly clear Facebook cache of all your URLs using tools.zenverse.net/clear-facebook-cache/

Hope, your issue solved !!!
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9 years 7 months ago #7297

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Replied by Marina on topic Re: Logo of the video is not displayed on FB

Good Morning:

From the plugin System - Open Graph Protocol I have no option to disable acting on "All video share". Many components are disabled, but this doesn´t specifically.

Prior to this plugin, I also had this problem, even having erased the FB cache

Thank you

Regards, Marina
9 years 7 months ago #7298

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Replied by Administrator on topic Re: Logo of the video is not displayed on FB

Then, kindly contact the Plugin developer in this case. Or just disable the plugin completely and try clearing the cache again.
9 years 7 months ago #7299

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