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Logo of the video is not displayed on FB

  • Marina
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Replied by Marina on topic Re: Logo of the video is not displayed on FB

Good afternoon:

Until yesterday I had not had any problems with this issue. But I have uploaded videos today (yesterday I did too, and there were no problems) and, without changing or upgrading any plugin, now I have this error. When I share a video, does not feature the logo and video description


For example, here are a video that give this error

ecovitalis.es/belleza/video/gel-rejuvenecedor-pepino-aloe-vera

Thanks in advance

Regards, Marina
9 years 5 months ago #7347

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  • Marina
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Replied by Marina on topic Re: Logo of the video is not displayed on FB

Good afternoon:

A while ago I wrote about a problem that had arisen. I just checked that only happens in the category of "belleza"

ecovitalis.es/belleza/category/belleza

Thanks in advance

Regards, Marina
9 years 5 months ago #7348

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Replied by Administrator on topic Re: Logo of the video is not displayed on FB

Kindly, try clearing Facebook Cache of all your 'belleza' category videos. I tried clearing the cache for the following video and it works fine.

ecovitalis.es/belleza/video/haz-crema-hidratante-perfecta
9 years 5 months ago #7349

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